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Careers with ClearCube

ClearCube is in high growth mode. If you're seeking a rewarding career opportunity with a growing company that is a catalyst in the evolution of computing then you should consider ClearCube. Well-funded, profitable and experiencing explosive growth, we are always looking for exceptional people to add to our team. Competitive salaries and a comprehensive benefits package make ClearCube a great choice. A fun and challenging work environment make it a compelling one.

ClearCube is headquartered in Austin, Texas, an established technology center and one of the country's highest-rated lifestyle cities. We're actively looking for energetic, motivated people who thrive on creativity and responsibility.

To join the ClearCube team, where your talent and contribution will be respected, contact us at jobs@clearcube.com.

ClearCube Technology is an equal opportunity employer.






Professional Services & Support Engineer

ClearCube delivers centralized desktop computing solutions that leverage its Sentral centralized management software to integrate powerful PC blade technology, cutting-edge user access devices and expert professional services to give organization comprehensive, high-performance centralized computing and virtual desktop solutions. ClearCube has thousands of customers around the world in the financial services, government, education, healthcare, and manufacturing industries. ClearCube has won numerous awards, including InfoWorld’s prestigious "Technology of the Year Award" for the best blade system in 2007.

Job Functions
1. Take ownership of Level 2 issues both software and hardware
2. Work with Engineering and Sales departments to plan, modify and test product configurations to meet customer requirements
3. Travel to customer sites and provide pre site surveys, assessments and install Clearcube equipment
4. Provide onsite training to customers
5. Customer service and timely resolution by working phone/web/email cases that come in from Partners and Customers
6. Replicate issues in a test environment and work with engineering to find fixes if necessary
7. Ensure that communication is maintained with customer
8. Record troubleshooting information in SFDC cases in timely and complete fashion
9. Confirm case resolution and customer satisfaction prior to closing case
10. Handle escalation to Engineering design team if necessary
11. Participate in on rotation of support duties after hours, weekends, and holidays
12. Carry out special projects as assigned
13. Confer with customers and engineers to assess equipment needs and to determine system requirements
14. Help Partners and Sales Account Executives sell products requiring extensive technical expertise and support for installation
15. Recommend improved products to partners/customers, documenting how such changes will lower costs or increase production

Requirements
• Strong Windows Operating System skills
• Knowledge of computing hardware necessary
• Experience with Java, Perl, SQL/mySQL and Tomcat preferred
• Requires the ability to travel to Partners, customers, and on-site locations up to approximately 25 %
• Implementation or exposure to the one or more of the following Operating Systems in a managed network environment or enterprise:
- Microsoft Windows XP Professional
- Microsoft Windows 07
- Microsoft Windows Server 2003/2008
• Working knowledge of the power, limitations and best practices of Microsoft Active Directory Services including Dynamic DNS, DHCP and GPOs
• Understanding of the fundamentals of IP networking (Routing, TCP and UDP Ports, Network Services)
• Implementation or Production Management Exposure to one or more of the following Enterprise Applications:
- Symantec Ghost or other block-level desktop imaging applications
- VMware Virtual Center/ESX
- XenEnterprise/CitrixXenServer
- Citrix Presentation Server/XenApp (CCA\CCEA\CCIA a plus)
- Citrix Provisioning Server/Ardence (CCA\CCEA\CCIA a plus)
- SAN / NAS and IP storage protocols iSCSI & NFS helpful
• Experience in migrating or managing a Centralized End User Desktop Environment

QUALIFICATIONS:
1. Bachelor’s degree in engineering, or equivalent experience
2. A minimum of 3 years of work-related skill, Blade/ hardware architecture knowledge, or experience. Working knowledge of the practical application of engineering science and technology
3. Excellent verbal and writing skills; in addition, ability to present information to an audience
4. Having current or previous security clearance is preferred but not necessary





Federal Account Executive

The Account Executive is a Federal sales executive responsible for leading a ClearCube solutions sale utilizing appropriate resources as needed. This includes selling through any one of channel partners and working directly with accounts. The Account Executive will have geographic territory with some existing accounts and partners as well as assigned agencies. The Account Executive is responsible for selling all products, services and solutions offered by ClearCube through indirect channels. The AE reports to the VP of Worldwide Sales.

Main Responsibilities:

  • The AE's main external contact is with partners and end users. The AE will spend 80% of available time in the pursuit of opportunities by having daily contact with existing partners and accounts.
  • Complete account plan documents for every focus partner in the territory and coordinate the overall execution of the plan.
  • Perform up to assigned quota for his/her assigned territory, and provide regular forecasts of current and pipeline opportunities
  • Establish solid relationships at all levels within partners & accounts in assigned territory and leverage partners to ultimately achieve better account control than competition, and manage the channel partner relationships
  • Must have strong communication and decision making skills in order to coordinate activities with multiple partners and internal organizations.
  • Responsible for the integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).
  • Contact, qualify and close new accounts while you maintain and expand sales in existing accounts.
  • Assist in scheduled Federal shows. Help organize and run account specific shows as necessary to drive interest in CCT products and services.


Requirements:

  • Proven ability to sell PC Blades & Centralized Solutions for high tech customers including SW & HW using effective relationship building.
  • Effective time management and ROI analysis to meet sales quotas.
  • Financial skills in deal structuring including TCO analyses and leasing with the ability to forecast sales trends.
  • Must be able to function independently with minimal supervision.
  • Demonstration of success in large account management and quota achievement. Ability to influence.
  • Detailed knowledge of Government budgets, procurement cycles and bid processes.
  • Must possess strong prospecting account management and closing skills including: knowledge of local business organizational structure, experience successfully gaining access to decision makes, selling into technical user base & C-level, uncovering buying influences, overcoming customer objections and purchasing processes.


Miniumum Qualifications:

  • 5+ years as a sales executive in an IT environment.
  • Technical Product knowledge on HW & SW.
  • Business knowledge with focus on selling solutions for High Tech customers
  • Effective presentation skills.
  • Excellent communication skills, verbal and written
  • Federal government account management and sales
  • Understanding of US Civilian and Intelligence space (DOD is preferred)
  • Security Clearance is a plus, either current or former


 

 




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